Klia, Malaysia
Kuala Lumpur International Airport
N/A
+60387778778
Outrageous. Was lining up with my elderly parents (ages 67 and 72). The line was long, so a staff member told us we could take them to the disabled persons line. When we got there, the customs officer at the disabled persons line was rude and brushed us off, and told us to go to the back of the 1 hour line (then proceeded to serve someone from the "First/Business Line"). At other airports, there's usually been much better treatment of elderly passengers who find it hard to stand around for hours in line. In fact, when we left KL a couple weeks ago, an elderly woman fainted in the immigration line.
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Very slow and unprofessional immigration office. Quite unfortunate that I'm a citizen of the country and they still don't know what to do with me.
Super Slow & USELESS immigration!! Not all the counters are operative and all times. Mostly are on break...when they come back from break (they do so on super slow walk) then come back and talk nonsense hehe haha with other officers and then get to work! PATHETIC !!!
Pathetic Immigration office of KL Airport. At the very instance, the Immigration officer Md. Yazid shouted at me only when I wanted to point at the right Visa stamp on my passport while he was looking at the wrong one. After that when he got the right documents from my office, he had to approve. You needed to understand that I was not at all interested to come here, it is purely professional requirement from my office. So you all too need to be a little professional too.
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Aslaam walikum very good service ️️️️️️
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