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NZ Wheels Sdn Bhd (Klang)

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Klang, Malaysia

nzwheels.mercedes-benz.com.my
Mercedes-Benz dealer· Auto broker· Auto parts store· Auto repair shop

NZ Wheels Sdn Bhd (Klang) Reviews | Rating 4.1 out of 5 stars (8 reviews)

NZ Wheels Sdn Bhd (Klang) is located in Klang, Malaysia on Lot 1385, Jalan Kapar, Wisma Naza, Batu 2, Kawasan 19. NZ Wheels Sdn Bhd (Klang) is rated 4.1 out of 5 in the category mercedes-benz dealer in Malaysia.

Address

Lot 1385, Jalan Kapar, Wisma Naza, Batu 2, Kawasan 19

Phone

+60333439270

Open hours

...
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S

Stewart Ng

Good service and well attended

Z

Zulkiflee Mohd Jaafar

Good customer service and well organised

M

Maxim Zaika

Terrible service centre, not sure about the sales department. Made a report regarding multiple problems but they managed to fix just 1 issue. Regarding other issues, they have put me on hold for 2 month and I still got no reply from them. Left the car with a full tank but received the car back with an empty tank. Unfortunately nobody recorded the mileage (but I'm pretty sure they had to) and so did I. Unsatisfied with their service because they couldn't answer multiple questions and took way too long to identify a simply issue. My customer service person seemed friendly but he had no idea what he was doing and was way too slow in doing his job. I had to constantly message him hoping to get some reply. Multiple calls were ignored and person refused to call back. As of today (2 month after), the issues are still present. Not interested in making any business with them anymore. Will go to another service centre. Pretty sure they can fix small issues but their mechanics are just way too inexperienced to work with larger scale issues. Not sure why Mercedes is known for its customer service and quality in Malaysia. Seems like another European car brand with technology that breaks for no absolute reason. Have a good day.

C

Cheng Chia Ee

WORST service centre. Last 2 year, cannot solve car suspension sound after 1 day leaving the car there. Last year, very bad quality on spray paint work, sent for accident repair but bumper not fit properly and still some scratches can be seen. And now they lost my damage parts which I can try to repair it at other place, forcing me to change new!

J

Jennifer Yap

Friendly n fast staff service with clean lounge area

$

$@$£W@! $@UK

Showroom n servis

W

wafaizil supplies

Feel comfortable with sales person. Not too pursue. The garden inside the building make me more relaxing

M

Md Dahalan Azizi

The best service in klang town.

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