Search Icon

Plaza Premium Lounge Penang (Domestic Departures)

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

George Town, Malaysia

plazapremiumlounge.com
Travel lounge

Plaza Premium Lounge Penang (Domestic Departures) Reviews | Rating 3.5 out of 5 stars (8 reviews)

Plaza Premium Lounge Penang (Domestic Departures) is located in George Town, Malaysia on Near Gate A1A, Level 2, Domestic Departure Penang International Airport. Plaza Premium Lounge Penang (Domestic Departures) is rated 3.5 out of 5 in the category travel lounge in Malaysia.

Address

Near Gate A1A, Level 2, Domestic Departure Penang International Airport

Phone

+60 46437340

Open hours

...
Write review Claim Profile
J

Jayy Tee

Small lounge. Arm chairs feel dusty, and my body started to itch after sitting for a while. It's a game of luck which power sockets work food is pretty bad, the ala carte food consists mainly of chefs microwaving the food up. Everyone was doing a double take as they received their food. If you have limited PP access, don't bother using your complimentary here. Note that I visited the international departure lounge.

I

Iise Chew

How does Penang Airport’s Plaza Premium lounge look like during the MCO? It was my very first time being in this lounge. I was able to enter for free because I use the Aeon Platinum Credit card. With unlimited free food and free drinks, the wait for my flight was a very pleasant one. Comfortable seats are placed everywhere, with power plugs and USB sockets in abundance. In view of the current pandemic, the choices of food have been very limited - only Hainanese Chicken Rice was served. (My experience in Kuching’s plaza premium lounge prior to the pandemic was Sarawak Laksa, Teo Chew Porridge, and Nasi Briyani). Free drinks include hot beverages such as Milo, tea or coffee, and also canned drinks. The staff are extremely attentive here, constantly checking on whether I wanted more drinks. Melvin, the manager, personally approached me a couple of times. Time flew at a comfortable pace being here. I would hope to have the full experience of Penang’s plaza premium lounge post pandemic. Travel Tip : If you are an avid traveller, find credit cards that give you the perk of entering these premium lounges for free But if you ever want to get a credit card: -ensure you spend wisely -pay your bills in time, if not the credit card interest will eat you up -Never spend on borrowed money -Be well versed with the terms and conditions of the credit card

S

Sei Kan

Very limited choice of food. There are no plates available during the time I arrived and I have to fill the food with a bowl.

E

Erine Taguchi

It is an airport lounge in Penang airport. This is for domestic side. It is easy to find out because just located in from of security check! Not large but when I used only few groups are using. They serve some refreshments and drinks. Bathroom is in there. It’s simple service just take a seat and relax, it is the way I did here. If you don’t have a time to board, you should leave a little bit early because this is just located in front of the security, it’s a little bit far from boarding gates. Not so far but check at your ticket! Enjoy!!

Y

YC

I'd say that this is one of the better Plaza Premium lounges worldwide. Why so? Well, it's spacious, cosy, perfect lighting and offers a great variety of good food on its menu !!! Would have been better if there's more variety of alcohol on offer apart from just beer though. This place serves up a great variety of food! Better than most paid lounges in the region and Europe. I can say that this is by far better than its sister outlets globally except for London and Phnom Penh in terms of food selection.

B

Bic Letran

Bad service. Decent amenities. We visited during a quiet period with about 5 other people using the lounge. As soon as we arrived we intentionally ordered our hot food from the menu, not wanting to waste any time. This is when we experienced the low quality of service. There was nobody manning the food area, and through the door to the kitchen, we could see 4 staff members talking & joking amongst themselves. One female staff member walked from the lounge area into the food area, saw us waiting, made eye contact and then walked straight through the staff door to the kitchen area without acknowledging us. Noone came out afterwards to serve or take out order. We waited some more thinking someone would eventually come out, before deciding to get their attention via the staff door. After waiting 30minutes and seeing other people receive their hot meals we decided to double check at the food counter. After asking the same lady, we were told the food would be brought out. So we went back and waited. As time went on, the waiting time was becoming unacceptable. We went back to follow up. Luckily we caught a chef walking from the kitchen out to the food service area and was able to ask him about our food. It was then that we realised that they had forgotten our order. The chef opened the nearby microwave and sitting inside was our plate of pasta. He microwaved the pasta again & told us it would be a minute. We also ordered fish ball soup, which the chef hastily made on the spot in under a minute. (The food was decent). If you're intending on visiting this lounge. Be prepared for the bad service & make sure you follow up on your food orders (which you may need to do via the staff door leading to the kitchen). Even as I am writing this review, I can hear the staff joking to one another in the back kitchen area, and noone is serving at the counter. Service aside, the lounge is comfortable. Note there are no USB charging ports.

김

김준영

International lounge. Pp card available. The food we could order was divided into breakfast, lunch and dinner. It is a place where you can enjoy simple drinks and light meals.

A

aLvin Yee

Small lounge. OK services. Foods quality is just OK. Ordered the BBQ Chicken Rice and received the Black PeppyChicken Rice, which chicken was tender but not warm and rice was a bit dry... Have one shower room. Toilet cleanliness have huge room for improvement...

Top 10 companies in Travel lounge category in Malaysia

Close