Butterworth, Malaysia
Jalan Metcher
N/A
+60 43232466
It's a very untrustworthy company. I got their cancel immediately after I booked online. Even though they promised a refund over the phone, but they didn't respond to the inquiry and not refund.
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Bad company with poor service. I booked a bus ticket from KLIA airport to Penang 1 week before my trip. It was then cancelled all of a sudden without further notice. I only acknowledged this cancellation when I reached the bus ticket counter. WTH they should have at least sent me an email regarding the trip cancellation a few days before the trip!!! After the trip cancellation, I enquired them regarding a refund. It makes all sense to do this as the bus didn't even operate. However, they only allowed a reschedule of my bus ticket which I might not be travelling in the same route within one year.
Sad to say I didn't have a good experience. I had to board a van, which send me to one of it's boarding point at Taiping from Penang as I started my journey at 930pm on Day 1 to Singapore. I booked the last 2 seats but the seat cannot be lowered fully, one was spoilt and the driver can't do anything about it. When it reached JB, it routed to Tuas with multiple drop off points in between, not stated in the fine print. The entire journey took us 12 hours to reach back Singapore. Though we could still sleep on the bus, the overall experience is still bad and I won't suggest using them unless you are really on a tight budget.
Worst. Late for 2hours to board. Came with stupid reasons.
Poor service. Many stops and journey will prolonged to 7hours. Avoid using this bus service.
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