Kuala Lumpur, Malaysia
Chan Sow Lin
N/A
+60392223312
I called at 5pm to make an appointment to service my car. The call was passed from the sales department to the service team and they hung up my first call. I called again immediately, the person who answered the call told me: "Miss, next time don't call at 5pm, we are closed at 5pm." I said to the lady that the operating hours stated on Google is 8am to 5:30pm. She had the gut to tell me off: "That is the sales department, not us." Hello? Is this how your service team is trained to talk to your customers? If so, I wish you luck because I doubt your business can survive with such horrible service. Please train your people on what customer service really is!
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Walk-in today @ 11:20am to see the 2021 Fortuner and Harrier. Was there for 15 mins. Sales personals were busy doing nothing! No one bother to walk up to ask if I need help as I was looking and checking out the Harrier! I guess business has been overwhelming! Good luck Toyota!
Very friendly service personnel and they appear highly experienced and skilled the kind of workshop that I would definitely wants to get my car serviced
Yes is good and safe
Salesman Larrie giving us a good services
Has been servicing my Toyota for 11 years here.
Jack Tan. Very friendly and helpful SA n very knowledgeable too
Good service. efficient advisor Ahmad safwan. Good breakfast
Deli
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