Subang Jaya, Malaysia
No A3, Jalan ss15/8a
N/A
+60 356218967
DeliveryIn-store pick-upIn-store shopping
No wheelchair-accessible car park
Brought my dog here for the first time cause my preferred pet grooming stores are packed/closed. And I was in an emergency NEED for a trim for my little one. Read through all the reviews on Google and thought it was a good place for my dog but it turned out otherwise. Left my dog there at 12pm and was told they would need only 4-5 hours. Came back to SS15 around 5:30pm to have an early dinner and waited for a call from them since we were already nearby. It was already 7pm and still no call whatsoever. I called the store and the person who picked up said “before 8pm your dog would be done”. I was there since 5:30pm. Again, left the dog there at 12pm . Went to the store at 7:50pm and thought of waiting, but was told my dog’s not done yet, come back at 8:15pm LOLOL. You see, I would’ve understand that you’ve got a few other dogs to groom as well but what’s pissing me off is the lack of communication between the staffs? Also, literally paid 120 bucks only for my dog’s nails to look long and uncut. Anyway, first and last. Definitely would not recommend.
like
I like the place much more than the franchises pet shop as they keep pets around and there’s plenty of staff
Good service. Grooming price depends on the size of your pet. Service is decent fast. Only drawback is the parking lot. It's SS15. What do you expect? lol. Overall 5/5.
Asked for 2 boxes of fancy feast inspiration, but the store assistant was arrogant and over confident that she thought she gave the right box. But i pointed out and asked to open up the inside to double check. She was reluctant and had the audacity to answer me back "this is the original box". And I said so what, it's not what I asked for. I specifically asked for fancy feast inspiration and you gave me a different brand (Felix) . Upon checking, she did gave me the wrong box and guess what???no apology. I guess it was as expensive as their products as well, hence the reluctance to apologise. After giving me the product i asked for, I asked to open and check again. Her face was not welcome. Kindly provide training to your Untrained and arrogant store assistant. TQ
Good price for basic grooming. You can get a variety of treats for your kiddos
Conveniently located in SS15 and the staffs are quite helpful to suggest.
They have great choices and excellent service...Shop Cat Mascot super kawaii
I can get my pet supplies from this shop. Price is reasonable too
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