Miri, Malaysia
Jalan Post
N/A
+60 85435700
This premise is a private agency owned building dealing primarily in telecommunication/networking associated system only. Located in town centre and within vicinity of shopping malls/food outlets/hotels and some government related agencies.
like
Good! Fast and friendly staff
They kept directing me to call their other colleagues. Don't they have someone at reception to transfer calls instead of giving the customer a different number and redirecting them to someone else. I had to call 3 different numbers just to enquire one thing. And that's not all, when they answered, they were quite rude and impatient. I might repeat something 3 or 4 times for clarity but it doesn't mean you should raise your voice. You might think I'm stupid for repeating but I'm fed up of re-calling again and again (bear in mind. I had to spam a number more than 7 times to reach them) so I have to triple qua-triple check the info I receive before ending the call. I know you guys need to face customers on a daily basis but honestly, don't think that you guys can get cocky for being the only telecommunication service provider for streamyx or unifi. If you keep up that kind of attitude towards your customers, I dread to see the future of this business.
Staff friendly and professional. Information clear and precise
Even we pay the bills already, still the internet speed is very slow.
no one pick up the phone
Friendly staff n helpful. Solved my problem n got my UNIFI relocated from out of state.
Noone picks up calls, even when you use the number they called you with...they told me they would come at12:30 and with no explanation they made me wait for hours and never answered my calls.
Deli
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