Kuala Lumpur, Malaysia
Taman Melawati
$$
N/A
My wife loves yowyow!!! And so do my other children...so, I just have to try it too, and to my delight, it tasted heavenly!!!
like
Great yogurt ice cream. Good staff.
Went here for 2 pint of froyo (take out) and asked if possible to separate the sauce because I want to save it for CNY.. So the guy said yes and he put the sauce into two mini container without the lid.. After done the payment, I asked where is the lid (can you believe someone packed the sauce without the lid for take out?) .. Then he and another senior lady staff said "the container with lid we charge RM3 for each" .. I was like "WHAT?? why didn't you tell when I requested to separate the sauce?".. This is a very bad customer experience, not because of the money, is the staff professional, work responsibilities, attitude and service.. If you do your job well, you should tell the customer "yes, we do separate the sauce, we have two types of packaging and we do charge for the packaging with lid, are you okay with this?" so customer can reconsider if want to separate the sauce or either to pay for the packaging.. I wasn't inform in advanced and you want to charge me after that, do you think customer is happy with that? And the staffs don't understand the point, even other customers helped me to explain to them.. There was NO apology from them too. . Please, train the staffs to become more professional, enhance their communication skills and customer service.. All these determine your business is going to lose customer or bring back return customer.. Also, the paper made holder broken in few minutes after I left the store.. Hence, low rating for the staffs not the froyo.. Llao llao froyo always my top priority..
If you love yogurt then you must eat llaollao
llaollao is the number one frozen yogurt brand in Europe and Asia. For those like frozen yogurt, you should try this. As per their claim, its true. llaollao have Great Flavours, the smooth and refreshing llaollao is served in a variety of sizes, with a wide selection of freshly cut fruits or crunches as toppings and imported sauces. Those stay nearby Melawati Mall can come and try. Its located at Level 3, Unit L3-K1. Nearby escalator at the centre of the mall. Sometimes long queue during weekend.
The lady cashier staff is very bad attitude.. they were talking bad bout a custome infront of her..
Life is imperfect without you, salted caramel yummy
Only unsatisfied aspect would be the poor service and attitude of the current staffs.
Deli
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