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Petsmore @ Citta Mall

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Ara Damansara, Malaysia

petsmore.com
Pet store· Pet boarding service· Pet groomer· Pet supply store

Petsmore @ Citta Mall Reviews | Rating 3.5 out of 5 stars (8 reviews)

Petsmore @ Citta Mall is located in Ara Damansara, Malaysia on Lot No.G-23, Ground Floor, Citta Mall, No 1, Jalan PJU 1A/48, PJU 1A. Petsmore @ Citta Mall is rated 3.5 out of 5 in the category pet store in Malaysia.

Address

Lot No.G-23, Ground Floor, Citta Mall, No 1, Jalan PJU 1A/48, PJU 1A

Phone

+60378326449

Open hours

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J

JK JY

Nothing to rave about. Decent pet shop, but sadly price is always on the high side.

L

Life As It Is

Had the worst experience today at this branch. I usually go to SS2 and had no issues til they recently closed down permanently. As I received a sms saying my points were going to expire and today was the last day, I decided to drop by this branch. There were 2 staffs, a guy & a newbie girl. I am assuming she is new because she was absolutely clueless about everything. The guy on the other hand was soooo busy on his phone texting god knows who. My question was simple. How many points equals RM1. The girl said she didnt know. Then I wanted to use my points to buy dog food for my pup. They gave me the discounted price. Again I wanted to know how many points will be minused, again she didnt know. I asked her is there a way she can check. She pointed to the screen and said "it doesnt show so I dont know". I HAVE SEEN THE SS2 BRANCH DOING IT BY ENTERING THEIR DATA BASE AND THEY WILL PROVIDE ME WITH THE INFO. Finally we decided to not get anything. We were there at 8.10pm, they are supposed to close at 9pm but they have removed all promo points stickers and they threw away all vouchers. I witnessed it. I honestly hope the management manages their employees better and provide them with better knowledge and customer service skills. Such a disappointment! Will never return to that branch ever and if I have another bad experience in a different branch, I will stop visiting petsmore and shop elsewhere.

S

SHAH JAFFAR™

The shop sells most premium brands cats,dogs,rabbits foods e.g Ekunuba, Sam's Fields, Iams,Royal Canin and etc, Friendly supervisor and reasonable price as a member RM12.00 yearly discount and point are given but dogs boarding RM40.00/day is quite dear.Grooming service available.

E

Eliah

My dog come here for 4 years already , groomer nice girl and she do her job with love

A

Aaron Cheok

Groomers does good job

S

Sheena Kj

The staff especially the girls need to be friendly!! They’re not so welcoming or helpful at all.

N

Nancy Thong

Not much choices and staff not customer oriented, they can put on a smile on their face

K

Kristen Schultz

The staff are usually friendly and the pet kennels are always clean. They do a nice job on grooming and can take appointments at short notice. Very good prices too.

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